Privacy Policy Wazamba
This Privacy Policy describes how Wazamba collects, uses, stores, and protects users' personal data. As platform administrators, we are committed to protecting your privacy in accordance with international practices and applicable data protection regulations.
Collection of Personal Data
When registering and using the platform, we collect the following data: full name, date of birth, email address, phone number, residential address, and payment details. This data is essential for identity verification, account management, and transaction processing.
Purpose of Data Processing
Personal data is used for the following purposes: user account creation and management, processing deposits and withdrawals, identity verification in accordance with KYC regulations, sending updates regarding offers and promotions, and fraud prevention.
Data Storage and Security
Data is stored on secure servers with 128-bit encryption. We implement technical and organisational protection measures, including firewalls, access control, and regular security audits. Access to data is strictly limited to authorised personnel.
Disclosure to Third Parties
Personal data may be disclosed to: payment service providers for transaction processing, identity verification authorities, regulatory bodies where required by law, and affiliated group companies. We do not sell personal data to third parties for advertising purposes.
Cookies and Tracking Technologies
The platform uses cookies to improve the user experience. Cookies are categorised as: essential for website functionality, analytical for understanding user behaviour, and advertising for personalised offers. You can manage your cookie preferences through your browser settings.
User Rights
You have the following rights regarding your personal data: access to your stored data, correction of inaccurate information, deletion of data under certain conditions, restriction of processing, and data portability. To exercise these rights, please contact customer support.
Data Retention
Personal data is retained for as long as required by laws and regulations. Generally, account data is kept for 5 years after account closure. Transaction details are retained for 7 years for financial compliance purposes.
Protection of Minors
The platform is intended exclusively for adults aged 18 and over. We do not knowingly collect data from minors. If it is found that a minor has registered, the account will be terminated and the data deleted.
Policy Amendments
This Privacy Policy may be amended from time to time. Users will be informed of material changes via email or platform notification. Continued use of the platform after an amendment constitutes acceptance of the new terms.
Contact Us
For questions regarding data protection or to exercise your rights, please contact us at support@wazamba.com. Our support team is available 24 hours a day, 7 days a week to answer any queries.